Privacy Policy

1. Definitions

• Personal Data: Any data about an identifiable individual, as defined under the DPDP Act, 2023.
• Sensitive Personal Data or Information (SPDI): As defined under the IT Rules, 2011 (e.g., passwords, financial information).
• Data Principal: The individual to whom the personal data relates.
• Data Fiduciary: Actin Technologies India Private Limited.

2. Scope of This Privacy Policy 

This Privacy Policy applies to: 

• Visitors to our website 
• Prospective customers and business partners 
• Clients and their authorized representatives 
• Vendors, consultants, and service providers 

This policy does not apply to anonymized or aggregated information that does not identify an individual. 

3. Information We Collect 

3.1 Information You Provide Voluntarily 

We may collect personal data when you: 

• Fill out inquiry, contact, or demo request forms 
• Communicate with us via email or phone 
• Engage with us for business discussions or services 

This may include: 

• Name 
• Company name and designation 
• Email address and phone number 
• Any information voluntarily shared in communications 

3.2 Information Collected Automatically 

When you visit our website, we may automatically collect: 

• IP address 
• Browser type and device information 
• Operating system 
• Pages visited, access times, and referring URLs 

This information is used for analytics, security, and website optimization.

4. Purpose of Data Collection

We collect and process personal data for the following purposes: 

• Responding to inquiries and business communications 
• Providing information about our services and offerings 
• Customer relationship management 
• Improving website performance and user experience 
• Ensuring website security and preventing misuse 
• Complying with legal and regulatory requirements

5. Legal Basis for Processing

Personal data is processed based on one or more of the following lawful grounds: 

• Consent of the Data Principal 
• Performance of contractual or pre-contractual obligations 
• Compliance with legal obligations 
• Legitimate business interests, where permitted under law

6. Consent

By using our website and providing personal data, you consent to the collection and use of such data in accordance with this Privacy Policy. You may withdraw consent at any time by contacting us, subject to legal and contractual restrictions.

7. Disclosure of Personal Data

We do not sell or rent personal data. 

We may share personal data only with: 

• Authorized employees and internal teams 
• IT service providers, hosting providers, or analytics partners 
• Government or regulatory authorities, when required by law 

All third parties are required to maintain confidentiality and implement reasonable security practices. 

8. Data Storage and Retention 

Personal data is retained only for as long as necessary to: 

• Fulfill the purposes for which it was collected 
• Meet legal, regulatory, or contractual obligations 

Once no longer required, the data is securely deleted or anonymized.

9. Data Security

We implement reasonable security practices and procedures in line with the IT Rules, 2011, including: 

• Access controls 
• Secure servers and network protections 
• Periodic monitoring and system reviews 

While we strive to protect personal data, no method of transmission or storage is completely secure.

10. Cookies and Similar Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. 
You can control or disable cookies through your browser settings.

11. Rights of Data Principals

Subject to applicable law, you have the right to: 

• Access personal data 
• Request correction of inaccurate or incomplete data 
• Request deletion of personal data 
• Withdraw consent 
• Raise grievances 

Requests may be made using the contact details below.

12. Grievance Redressal

In accordance with applicable laws, grievances related to personal data may be addressed to: 

Grievance Officer 

Actin Technologies India Private Limited 

Email:prasad. [email protected] Website: https://actin.co.in/ 

We will endeavor to resolve grievances within the timelines prescribed under law.

13. Children’s Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal data from children under the age of 18. 

14. Third-Party Links

Our website may contain links to third-party websites. Actin is not responsible for the privacy practices or content of such external websites. 

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time without notice to you or your organization. Any changes will be posted on this page with an updated “Last Updated” date. You are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it. 

16. LIMITATION OF LIABILITY

YOU AND YOUR ORGANISATION UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, INFORMATION, DETAILS OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF THE PRIVACY POLICY. 

17. Governing Law

This Privacy Policy shall be construed and governed by the laws of India without regard to principles of conflict of laws. Parties further agree that the courts in Pune, India shall have an exclusive jurisdiction over such disputes.