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AIOps and Intelligent Observability

The Autonomous Brain of Your IT Operations

Move Beyond Reactive Monitoring to a Predictive and Self-Healing IT Environment
n the digital enterprise, technology operations determine business velocity. The legacy framework of reactive support—waiting for alerts and manual firefighting—is no longer sufficient. Actin’s AIOps & Intelligent Observability represents a fundamental evolution: an AI-led, human-empowered paradigm. Our IntelliOps platform leverages full-stack observability and AI to create a predictive and self-healing IT environment. This is not merely an incremental step forward, but a re-engineering of service delivery principles, transforming your operations from a cost center into a proactive, efficient, and resilient driver of growth.

The Core Capabilities of Our AIOps Engine

Our scientific approach to intelligent service delivery is built on four foundational capabilities that work in concert to create autonomous operations.

Explore seamless integration and intelligent automation from your concept to your customer.

Predictive Monitoring and Detection

Stay ahead of issues by identifying subtle anomalies and forecasting system behavior.

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We leverage advanced machine learning to analyze historical and real-time data from your entire stack, moving beyond static thresholds to intelligent, dynamic baselining.

Anomaly Detection & Forecasting

Our machine learning models analyze metrics from Dynatrace, Datadog, Splunk, and Elastic Stack to identify subtle deviations and forecast potential system degradations and capacity constraints before they impact users.

We correlate application performance with business outcomes (like order processing throughput) to prioritize optimization efforts based on actual business impact.

Monitor real user interactions to identify friction points in critical business workflows across ERP, CRM, and custom applications.

Automated Root Cause Analysis
Eliminate noise and pinpoint the source of problems in minutes, not hours.
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The intelligence of our platform lies in its ability to connect the dots across siloed data, providing clear, actionable insights.

Context-Aware Correlation

We intelligently correlate low-fidelity events from applications, infrastructure, and networks to form high-fidelity, actionable incidents, providing context and root-cause pointers to engineers.

AI-powered analysis categorizes, prioritizes, and routes incidents in ServiceNow and Jira based on business impact and resolution complexity.

Engineers can query the system in plain English (“Why was the payment service slow at 2 PM?”) and receive a synthesized summary from correlated logs, metrics, and traces.

Proactive Remediation
Automate responses to common problems, slashing resolution times and manual effort.
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We execute closed-loop operations where our IntelliOps AI Agents diagnose and remediate issues without human intervention, creating a truly resilient environment.

Automated Runbook Execution

Deploy AI Agents that trigger pre-approved remediation scripts in tools like Ansible, Kubernetes, and Azure Automation for known failure patterns (e.g., restarting services, clearing caches).

Agents autonomously right-size cloud resources via AWS Auto Scaling and Azure Scale Sets based on real-time load predictions, optimizing both cost and performance.

Automate responses to common issues, from failed cloud instances and misconfigured security groups to database space management and blocking sessions.

Unified Observability Platform
Gain a single pane of glass across your entire hybrid and multi-cloud estate.
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We believe outcomes drive technology. Our platform-agnostic approach integrates with your existing investments to create a seamless, intelligent, and fully observable IT environment.

Full-Stack Visibility

Implementing comprehensive observability across VMware, AWS, Azure, and OCI using Dynatrace and Datadog to correlate cloud performance with application and business metrics.

Deliver correlated insights across applications, infrastructure, and business metrics, breaking down operational silos.

Provide real-time visibility into the health, performance, and cost of your entire IT estate with Grafana and Elastic Stack.

The Actin IntelliOps Difference: A Scientific Approach to Service Delivery
Our AIOps framework is engineered to deliver guaranteed outcomes through intelligent orchestration.
Quantifiable Outcomes We Deliver

For Operational Excellence

  • Up to 50% reduction in Mean Time to Resolution (MTTR)
  • 20-30% reduction in unplanned downtime
  • 65% fewer incidents requiring manual intervention

For Workforce Productivity

  • 10-40% increase in IT team productivity by automating routine tasks
  • 72% faster resolution of critical issues

For Quality and Cost Improvement

  • 40% cost reduction in operations through automation
  • 15-25% reduction in cloud TCO through optimized resource utilization
Ready to Transform from Reactive to Predictive?

Stop managing IT alerts and start cultivating a self-sustaining digital ecosystem. Partner with Actin to deploy the intelligent brain that guarantees your operational performance, resilience, and efficiency.

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