Location: Pune Experience: 6–8 years

Compensation/Budget: Competitive / As per market standards

About the Role

The Associate Manager for OT Management leads a distributed team of 15–20+ automation and OT specialists supporting manufacturing operations across multiple plants. This position balances people management with deep Level 2/3 technical support to ensure system reliability, availability, cybersecurity, and digital transformation.

Key Responsibilities

• Team Leadership & Governance: Lead, mentor, and manage a team of 15+ OT engineers across remote and onsite locations. Establish team KPIs, SLAs, shift rosters (24×7 coverage), and competency development frameworks.

• OT Operations & Service Delivery: Manage incident, problem, change, and release processes aligned with ITIL best practices. Drive proactive monitoring, maintenance, and system reliability.

• L2/L3 Escalation Support: Serve as the ultimate technical escalation point for critical PLC, HMI, SCADA, and network issues.

• Systems Integration & Modernization: Support integrations between PLCs, SCADA, Historians, MES, ERP systems, IIoT platforms, and cloud analytics platforms. Drive OT modernization and cybersecurity initiatives.

Key Qualifications & Technical Expertise

• PLC Systems: Diagnostics, programming, and hardware support for Siemens (S7-300/400/1200/1500), Rockwell (ControlLogix, CompactLogix), Schneider (Modicon), Mitsubishi, Omron, and ABB.

• HMI & SCADA Applications: Screen development, alarm configuration, and runtime optimization across Siemens WinCC, FactoryTalk View, Wonderware/AVEVA, Ignition, Schneider Citect, Pro-face, and GE iFIX.

• Industrial Networks: Hands-on setup and troubleshooting of Ethernet/IP, Profinet, Profibus, Modbus TCP/RTU, OPC UA, MQTT, and industrial wireless systems.

• Leadership & Process: Proven experience leading technical teams, managing SLAs/KPIs, executing RCAs, and governing ITIL/OT workflows.