Location: Pune Experience: 3–6 years

Compensation/Budget: Competitive / As per market standards

About the Role

The OT Support Engineer (L2) performs advanced troubleshooting, root cause analysis, and maintenance for Operational Technology (OT) and industrial automation systems. This role ensures high availability of control systems, field devices, and software integrations within regulated plant environments.

Key Responsibilities

• Perform advanced troubleshooting and root cause analysis (RCA) on OT system malfunctions and performance issues.

• Program, debug, and modify logic for PLCs (Siemens, Allen Bradley, Mitsubishi, Delta).

• Design, develop, and maintain HMI and SCADA applications for industrial process control.

• Integrate field-level devices, industrial gateways, I/O modules, PID loops, relays, servo drives, and VFDs using industrial communication protocols.

• Support MES integration with OT infrastructure, host APIs, and database interactions for OT-IT communication.

• Analyze system logs, alarms, and device diagnostics to resolve complex system faults.

• Write scripts (e.g., Python) for automation, diagnostics, and data handling.

• Maintain technical documentation including BRDs, control architecture, configuration reports, user manuals, and change logs.

• Ensure strict compliance with pharma regulations (GMP, 21 CFR Part 11, audit trails).

Key Qualifications & Skills

• Hands-on experience with major PLC platforms (Siemens, Allen Bradley, Mitsubishi, Delta) and SCADA/HMI development.

• Proficiency in industrial protocols, networking, and scripting (Python).

• Familiarity with MES-OT integration and pharma regulatory standards (GMP, 21 CFR Part 11).