Optimizing Operational Excellence via Managed IT Services
- Date: 24 July, 2024
- Solutions: Development, Security
Employing the MES system across eight milling centers and vertical turning lathe machines, we seamlessly integrated machines to Cloud hosted platform.
The client is the manufacturer of diesel engines and generator sets for all residential and commercial usage. They have pioneered agricultural solutions. They are the largest producer of non-automotive diesel-powered engines in India.
The challenge
The client possessed robust functional expertise but faced technological limitations within its IT division. Seeking to bridge this gap, they outsourced their entire IT operations to our managed services company. The in-house resources of the manufacturing giant were proficient in functional aspects but lacked technical prowess. This discrepancy hindered efficient integration of crucial technologies such as ERP, CRM, PLM, Software Development, Infrastructure, and Database divisions.
The solution
For over a decade, ACTIN team worked on-site, deploying resources dedicated to managing and integrating various divisions. ACTIN focused on aligning technology with their functional expertise, leveraging our technical proficiency to bolster their operations.
What did ACTIN do?
Technical Expertise Integration
Deployed skilled resources to blend technical capabilities with the client’s functional expertise, enabling seamless technology integration.
Process and Technology Upgrades
Over the years, implemented gradual upgrades to existing processes and technologies, ensuring enhanced efficiency and positive ROI.
ERP, CRM, PLM Optimization
Streamlined and optimized ERP, CRM, and PLM systems to align with the client’s specific needs, improving operational workflows.
Software Development Enhancements
Introduced modern development methodologies and tools, boosting the efficiency of software development cycles.
Infrastructure and Database Management
Implemented robust infrastructure management practices and optimized database systems, ensuring reliability and performance.
Impact Made
Enhanced Operational Efficiency
Integration of technology with functional expertise streamlined operations, resulting in increased productivity and reduced downtime.
Improved Processes
Upgrades and optimizations not only boosted technological capabilities but also enhanced overall organizational processes.
Positive Return on Investment
Gradual upgrades and optimizations led to a measurable positive ROI, showcasing the impact of our interventions.
Long-term Partnership
A decade-long collaboration signifies the trust and value established in our partnership.
