Optimizing Operational Excellence via Managed IT Services
The client is the manufacturer of diesel engines and generator sets for all residential and commercial usage. They have pioneered agricultural solutions. They are the largest producer of non-automotive diesel-powered engines in India.
The Challenge
The client possessed robust functional expertise but faced technological limitations within its IT division. Seeking to bridge this gap, they outsourced their entire IT operations to our managed services company. The in-house resources of the manufacturing giant were proficient in functional aspects but lacked technical prowess. This discrepancy hindered efficient integration of crucial technologies such as ERP, CRM, PLM, Software Development, Infrastructure, and Database divisions.
What did ACTIN do?
For over a decade, ACTIN team worked on-site, deploying resources dedicated to managing and integrating various divisions. ACTIN focused on aligning technology with their functional expertise, leveraging our technical proficiency to bolster their operations.
- Technical Expertise Integration: Deployed skilled resources to blend technical capabilities with the client’s functional expertise, enabling seamless technology integration.
- Process and Technology Upgrades: Over the years, implemented gradual upgrades to existing processes and technologies, ensuring enhanced efficiency and positive ROI.
- ERP, CRM, PLM Optimization: Streamlined and optimized ERP, CRM, and PLM systems to align with the client’s specific needs, improving operational workflows.
- Software Development Enhancements: Introduced modern development methodologies and tools, boosting the efficiency of software development cycles.
- Infrastructure and Database Management: Implemented robust infrastructure management practices and optimized database systems, ensuring reliability and performance.
Impact Made
- Enhanced Operational Efficiency: Integration of technology with functional expertise streamlined operations, resulting in increased productivity and reduced downtime.
- Positive Return on Investment: Gradual upgrades and optimizations led to a measurable positive ROI, showcasing the impact of our interventions.
- Improved Processes: Upgrades and optimizations not only boosted technological capabilities but also enhanced overall organizational processes.
- Long-term Partnership: A decade-long collaboration signifies the trust and value established in our partnership.
Technologies used
- ⢠Oracle ERP â Finance â AP, AR, GL, FA, CM, IREC, IE, Costing HCM â HR SCM â OM, PO, ISupplier, Inventory Manufacturing â WIP, BOM, QA, MRP Technical â WeB ADI, XML Publisher, BI Publisher, REST API, OTBI, VBCS, FBDI, Oracle APEX ⢠CRM â Siebel CRM ⢠PLM â PLM Windchill ⢠DBA â Oracle, MySQL, Azure, Mongo, Oracle Cloud ⢠Software Development
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