Infrastructure Management
The Intelligent Core of Your Digital Enterprise
In an era defined by hybrid complexity and relentless demand for uptime, your infrastructure is no longer a static asset—it’s the dynamic, intelligent core of your business operations. Traditional infrastructure management reacts to failures; Actin’s Intelligent Infrastructure Management anticipates, adapts, and self-optimizes. We deliver a unified operational fabric that spans your on-premise data centers, cloud environments, and edge locations, transforming infrastructure from a cost center into a resilient, efficient, and business-aligned platform for growth.
Core Infrastructure Management
Orchestrate and optimize your entire hybrid estate with AI-driven operations that ensure performance, security, and cost-efficiency across all environments.
Unified Monitoring & Observability
Implementing full-stack visibility across VMware, AWS, Azure, and Oracle Cloud environments using Dynatrace and Datadog for correlated performance analytics
Automated Compliance & Governance
Enforcing security policies and configuration standards through Azure Policy, AWS Config, and Open Policy Agent with continuous drift detection and remediation
Cost Intelligence & Optimization
Implementing FinOps practices with CloudHealth and AWS Cost Explorer to right-size resources, eliminate waste, and provide showback/chargeback reporting
Move from reactive support to predictive operations where potential failures are identified and resolved before they impact business services.
AI-Driven Anomaly Detection
Deploying machine learning models that analyze performance metrics from Splunk and Elastic Stack to identify subtle patterns indicating impending hardware or capacity issues
Automated Remediation & Self-Healing
Creating intelligent workflows in Ansible and Kubernetes that automatically respond to common infrastructure events—from failed drives to resource exhaustion
Capacity Forecasting & Planning
Using historical utilization data and business growth projections to predict infrastructure needs 6-12 months in advance
Deliver a seamless, secure digital employee experience regardless of location, device, or network with intelligent endpoint management and support.
Unified Endpoint Management
Deploying and managing Microsoft Intune, VMware Workspace ONE for comprehensive device management, policy enforcement, and application delivery
AI-Powered Helpdesk Integration
Connecting endpoint management with ServiceNow for automated ticket creation, intelligent routing, and self-healing resolution of common device issues
Proactive Performance Monitoring
Continuously assessing endpoint health and user experience metrics to identify and resolve issues before users report them
Infrastructure Services Portfolio
The Foundational Core:
ACTIN provides these essential, proven services for stable, reliable infrastructure operations.
| Service Category | Description & Use Cases | Key Technologies |
|---|---|---|
| Core Infra Management | 24/7 monitoring, incident, change & problem management aligned to ITIL processes for datacenter and cloud infrastructure | ServiceNow, SCOM, Nagios, Native cloud monitoring |
| Network Operations | Managing LAN/WAN, firewall, VPN, and SD-WAN infrastructure for optimal performance and security | Cisco, Palo Alto, Fortinet, SD-WAN solutions |
| Backup & Disaster Recovery | Backup policy enforcement, restore drills, and DR readiness for business continuity | Veeam, Commvault, Azure Backup, AWS Backup |
The Strategic Shift: Advanced Intelligent Infrastructure
ACTIN specializes in these AI-driven services that deliver predictive insights and autonomous operations.
| Service Category | Business Value | Key Technologies |
|---|---|---|
| AI-Driven RCA & Anomaly Detection | Reduces MTTR through rapid root cause identification and detects issues before they cause outages | Splunk ML, Elastic Machine Learning, Dynatrace AI |
| Auto-Remediation & Self-Healing | Increases operational efficiency by automating response to common infrastructure events | Ansible, Kubernetes, Azure Automation |
| Predictive Capacity Management | Optimizes spending and prevents performance issues through accurate capacity forecasting | CloudHealth, Turbonomic, Azure Capacity Analytics |
Cracking the Code on Intelligent Infrastructure Paradigms
ACTIN has mastered the application of software engineering practices to infrastructure management, enabling consistency, speed, and reliability.
GitOps for Infrastructure
Managing all infrastructure configurations in Git repositories with full version control, peer review, and automated deployment pipelines
Policy as Code
Defining security and compliance requirements as code that automatically validates infrastructure changes before deployment
Automated Environment Management
Using Terraform and Ansible to create reproducible, consistent environments across development, staging, and production
Use Case
Automated reconciliation between Salesforce and SAP systems using AI-powered data mapping, reducing manual effort and improving data accuracy
We leverage machine learning to continuously right-size resources and optimize workloads across your hybrid estate.
Intelligent Workload Placement
AI algorithms analyze performance requirements, cost constraints, and compliance needs to determine optimal deployment locations
Predictive Scaling
: Machine learning models forecast traffic patterns and automatically scale resources to meet demand while minimizing costs
Energy Efficiency Optimization
In datacenter environments, AI optimizes cooling and power distribution based on real-time workload demands
Our Infrastructure Management Methodology
Our proven approach ensures your infrastructure evolves from a static cost center to a dynamic business enabler.
1.
Assessment & Baselining
Conduct comprehensive discovery of current infrastructure state, establish performance baselines, and identify optimization opportunities
2.
Architecture & Design
Define target-state architecture, select appropriate technologies, and establish governance frameworks for hybrid management
3.
Implementation & Integration
Deploy monitoring and management tools, implement automation workflows, and integrate with existing ITSM and security systems
4.
Optimization & Scale
Continuously tune performance, optimize costs, and expand automation coverage while maintaining security and compliance
5.
Evolution & Innovation
Regularly assess new technologies and methodologies to ensure infrastructure capabilities align with business strategy
Quantifiable Outcomes
Our infrastructure management implementations deliver proven operational and strategic benefits:
For Business Leaders
o Reduction in Infrastructure TCO through optimized resource utilization and automated operations
o Increased Business Agility through infrastructure that rapidly adapts to changing business needs
o Enhanced Business Continuity with 99.9% uptime for critical operational functions
For IT Directors & Architects
o Reduction in Unplanned Downtime through predictive maintenance and self-healing capabilities
o Faster Incident Resolution with AI-driven root cause analysis and automated remediation
o Improved Security Posture through continuous compliance monitoring and enforcement
For Operations Teams
o Reduction in Manual Tasks through comprehensive automation of routine operations
o Enhanced Visibility & Control with unified dashboards across hybrid environments
o Proactive Problem Resolution addressing issues before they impact services
Client Success Stories / Case Studies
See How We Drive Transformation
Challenge
A manufacturing leader with 15 global plants struggled with inconsistent infrastructure performance, escalating cloud costs, and frequent production application downtime due to infrastructure issues.
Our Solution
We unified monitoring across VMware, Azure, and AWS with Dynatrace, deployed Ansible for self-healing automation, established a FinOps practice to optimize spending, and created predictive capacity models using Splunk ML.
Impact
Through automation and AI-driven operations, we achieved a 35% reduction in cloud costs, a 40% improvement in application performance, eliminated security compliance gaps, and reduced management overhead by 50%.
FAQs
Your Infrastructure Management Questions, Answered
How do you handle security across hybrid cloud environments?
We implement a unified security framework that extends across all environments, using tools like Azure Security Center and AWS Security Hub for continuous monitoring, coupled with policy-as-code for consistent enforcement.
What's your approach to legacy infrastructure modernization?
We employ a phased approach, beginning with assessment and planning, then implementing automation and monitoring, followed by gradual migration or modernization while maintaining business continuity.
How do you ensure performance for business-critical applications?
We implement application-centric monitoring that correlates infrastructure performance with application experience, enabling us to maintain optimal performance through predictive scaling and proactive optimization.
Can you manage infrastructure across multiple cloud providers?
Absolutely. Our platform-agnostic approach and expertise across AWS, Azure, Oracle Cloud, and VMware enable us to provide unified management regardless of the underlying platforms.
The Actin Advantage
Manufacturing-Grade Reliability
Our infrastructure management is engineered for environments where downtime directly impacts production and revenue
True Hybrid Expertise
Deep experience across on-premise virtualization, private clouds, and multiple public cloud providers
AI-First Operations
Built-in intelligence that predicts issues, automates responses, and continuously optimizes performance and costs
Integrated Security
Security practices woven into every layer of infrastructure management, from hardware to applications
Business-Aligned Outcomes
Infrastructure management tied to specific business metrics and guaranteed through SLAs
Stop managing infrastructure complexity and start delivering business value through intelligent, automated operations. Partner with Actin to build an infrastructure foundation that enables innovation, accelerates digital transformation, and creates competitive advantage.
